Personalised Name Necklace – 9K Gold

Your item will be shipped fully insured with discreet packaging for next day delivery. UK shipping is free of charge, see FAQ for international shipping.  The majority of our items are shipped within 3 days depending on specific length and stock availability. For urgent inquiry please send us and e-mail ([email protected]).

We check our jewellery thoroughly before sending it out because your first impression is important to us. However if any craftsmanship defects or faults occure, we will correct it in the most efficient way. We will exchange or at certain instances remake the jewellery at no cost to you. We provide 1 year warranty, but we will always try to solve any regardless of time passed.

We offer free re-sizing for the majority of our jewellery that has been purchased through www.topjewellery.co.uk. Please if you require any specific, size or length send us an e-mail ([email protected]).

We offer 30 day return or exchange for any item as long as it's not an custom order. The item must be sent back in the same condition as it was sent in, unworn and unharmed. 

All your items will be sent out securely in our luxurious jewellery boxes.

All our jewellery is Hallmarked and stamped for authenticity purposes and foremost for the customers comfort and trust.

We offer you the payment option to pay the sum i 3 parts/months with PayPal. We also offer layaway, where you can put an item aside and pay it off for 6 months, after the full amount is paid, the item gets shipped out to you. Please contact us for layaway option ([email protected]), with SKU of the item and what size/length if the item has that available. Read more here.

After purchasing an item from Top Jewellery, either on www.topjewellery.co.uk or in-store, you're welcome for a Free polish or check-up. We are familiar with accidents that can occur due to unforeseen circumstances, not to worry because we are here. We are proud to be one of the best and quickest regarding jewellery repair and polishing in the Midlands. We can repair and polish any jewellery in any precious metal. For the price, please send us an e-mail ([email protected]) with the picture and description of the item and we'll get back to you with a quote.

All items above £2500+ will include an insurance valuation of the item's high street price. The majority of insurance companies provide cover for jewellery up to £2500, any items above have to be separately insured therefore the replacement value of an item has to reflect the high street price if the customer chooses to go to another store.